
State Farm® Insurance Agent Renee Knepper
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Samuel Headley
October 7, 2025
"They never answer the phone. Their call backs are always at inconvenient times, usually 10 minutes before they close so if you miss the call you have to wait another day"
"Hi Samuel: we saw your transactions in the system and they were sent to our office at 10 min to close. To my knowledge we responded immediately being they are time stamped. I’m sorry you were unavailable at that time. I know our office as spoken with you several times today. If you need further assistance email text or call. If it is after hours you will not reach our office directly. We try our best to respond in a timely manner, however if request is made online it has to process and be sent to us so best method is to call us directly. We apologize for the back and forth but hope this explains it. "
Carolyn Lorenzi
October 3, 2025
"We have received excellent support and customer service from our agent. They were efficient and we felt very secure with our coverage. Rates were significantly lower then our former provider. We are thankful our friends referred them"
"Thank you, Carolyn! I'm happy to know you received excellent support and felt secure with your coverage. It's great to hear that our rates were beneficial for you. We're grateful for your friends' referral and look forward to continuing to serve you. Let us know if there's anything else we can assist with!"
Pernell
September 26, 2025
"This state farm office has the best staffing. They are always so nice and answer any questions that I have. I would recommend them to anyone In Ohio who needs help with their insurance."
"Thank you, Pernell! I'm happy to hear that our team has been helpful and friendly in addressing your questions. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out!"
tiffini iverson
September 26, 2025
"I honestly can't say enough good things about working with Dominic. From the start, he made the whole insurance process super easy and stress-free. He took the time to really listen to what I needed, explained everything in a way that actually made sense, and never made me feel rushed or pressured. Dominic is one of those few people who genuinely cares about his clients. He was always quick to respond, super friendly, and went above and beyond to make sure I was getting the best coverage for my needs. It’s clear he knows his stuff and takes pride in what he does. If you're looking for someone you can trust and who truly has your best interest at heart, Dominic is your guy. Highly recommend!"
"Thank you, Tiffini, for sharing your wonderful experience! I'm so happy to hear that Dominic made the insurance process easy and stress-free for you. His dedication to providing excellent service and ensuring you have the best coverage is truly appreciated. If you ever need anything else, feel free to reach out!"
Brianne Jackson
September 25, 2025
"They are wonderful. Very easy to get ahold of. Takes care of your needs promptly. I wouldn’t go anywhere else."
"Thank you, Brianne! I'm happy to know that you find our service wonderful and accessible. It's great to hear that we’re meeting your needs promptly. We appreciate your trust and look forward to continuing to serve you. Let us know if there's anything else we can do for you!"
Judith Fannin
September 18, 2025
"I am very pleased with my State Farm experience. Renee was thorough, professional, helpful and responsive to my questions and my needs. Thank you!"
"Thank you, Judith! I'm happy to hear that you had a positive experience with our office. We are dedicated to providing thorough and professional service, and I'm glad we were able to assist you effectively. We appreciate your feedback and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
Bobbie Burson
September 16, 2025
"My family has been with State Farm for as long as I can remember. I myself have been insured for 40 years. I started out with Phil Irwin as my agent. Phil and his staff were always good to deal with and very kind. When Phil retired Renee Knepper and her staff took over. The kindness, professionalism and willingness to help in any way has continued. I definitely would recommend Renee and her staff to anyone who needs an agent that truly cares about their clients. Thanks Renee to you and your crew! I speak for myself and my family when I say we appreciate you! Stay Blessed!!"
"Thank you, Bobbie, for your heartfelt review! I'm so happy to hear that you and your family have had such a positive experience with our office over the years. It's wonderful to know that the kindness and professionalism you've come to expect have continued with our team. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Benjamin Erwin
September 5, 2025
"Renee and her team helped me through a roof replacement. Anytime I had an issue with the adjuster, her team resolved my issues efficiently. I highly recommend."
"Thank you, Benjamin! I'm happy to hear that Renee and the team were able to assist you with your roof replacement and resolve any issues with the adjuster efficiently. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Christa McIntosh
September 1, 2025
"Marlana was so very helpful to my daughter and I when we got a flat tire at Shaker Woods last weekend. She was able to help me find my policy number and direct me to a company to help me out, even though it was a Saturday afternoon. Thank you!"
"Thank you, Christa! I'm happy to hear Marlana was able to assist you and your daughter during your flat tire situation at Shaker Woods. Our team is always ready to help, even on weekends. Let us know if there's anything else we can do for you!"
Zach B
August 28, 2025
"I had an excellent experience with this State Farm office. The team, especially Melissa & Renee, provided outstanding customer service and made the process of choosing an insurance plan easy and stress-free. They took the time to explain all of my options clearly, answered all my questions, and helped me select coverage that truly fits my needs. Their professionalism, friendliness, and attention to detail gave me confidence that I made the right choice. Highly recommend this office to anyone looking for quality support and reliable insurance!"
"Thank you for your wonderful feedback, Zach! I'm so happy to hear that Melissa and I could make your experience with our office smooth and stress-free. It's great to know that our efforts to provide clear explanations and personalized service met your needs. We truly appreciate your recommendation and are here for any future insurance needs or questions you might have. Let us know if there's anything else we can do for you!"
Marie Hardman
August 25, 2025
"I have had State Farm Insurance for 40 years and never had a problem with them. My agent Renee Knepper is very nice and knowledgeable. If I have any questions or concerns all I have to do is call or text and it’s taken care of immediately. I highly recommend them!"
"Hey, Marie! Thanks so much for sharing that you’ve had such a positive experience with State Farm over the past 40 years. I’m happy that reaching out by call or text makes handling your questions and concerns easy. Knowing that your homeowners and vehicle insurance needs have been well taken care of means a lot to me. Your recommendation is truly appreciated!"
Kathy Willig
August 13, 2025
"Dom did good to give a good quote so I could get insurance with some better options and lower price."
"Thank you, Kathy! I'm happy to hear that Dom was able to provide you with a great quote and better options at a lower price. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Ashley Mcnear
August 8, 2025
"We were shopping around for home and auto insurance, reached out to Dawn at State Farm and made the switch! It was a quick and very easy process! Had we known it was that simple, we wouldn’t have waited! They were very knowledgeable and responded in a very timely manner, not to mention saved us a ton of money!! Great experience and I would highly recommend making the call today!"
"Thank you, Ashley! I'm happy to hear that Dawn and our team made your switch to State Farm smooth and beneficial. It's wonderful to know you found the process easy and cost-effective. If you ever need anything else, feel free to reach out. Thanks for recommending us!"
Dominic
July 15, 2025
"Renee Kneppers office is one of the best insurance offices I’ve dealt with. They are very knowledgeable and helpful when it comes to insurance. I would highly recommend them to anyone looking for insurance coverage in Ohio."
"Thank you for your review, Dominic. I'm happy to hear that you found our office knowledgeable and helpful! Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
Joseph Carr
June 17, 2025
"Rick Prescott & Dominic Naples did an excellent job. Mr Prescott gave me the quotes and Mr. Naples handles thing while Mr. Prescott was out of town. Everyone at the agency was extremely helpful."
"Thank you for your review, Joseph! I'm happy to hear that Rick and Dominic provided excellent service and that our team was helpful throughout your experience. We appreciate your feedback and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
Katheryn B
May 27, 2025
"It was so refreshing to work with someone face to face for the complexity of all the insurance we need in today’s world! Dawn went above and beyond to ensure my policies and coverages met my needs all while saving me a ton of money!"
"Thank you, Katheryn! I'm glad to hear that working face-to-face made a difference for you. Dawn's dedication to ensuring your policies fit your needs while saving you money is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
Adam Klimas
May 22, 2025
"Renee and her team were great to work with and made everything simple. Her response time was nearly immediate and we were able access some big savings."
"Thank you, Adam, for sharing your experience! I'm glad to know that our team made the process simple for you and that you found our response time efficient. It's wonderful to hear that you were able to access some significant savings. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Heather Kirby
May 20, 2025
"Dawn was super helpful and able to save me over $100 a month on my car insurance!"
"Thank you, Heather! I'm so glad to hear that Dawn was able to assist you and help save over $100 a month on your car insurance. We're grateful to have her as part of our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
Randall Rutushin
May 14, 2025
"State Farms rates are top tier. Renee walked my wife and I through the process of getting life insurance on top of home and auto, and made us comfortable with our decision to switch companies. I couldn't have asked for a more stress-free agent ."
"Thank you, Randall, for sharing your experience! I'm glad I could assist you and your wife in navigating the life insurance process alongside your home and auto policies. It's wonderful to know you felt comfortable with your decision to switch. If you have any more questions or need further assistance, feel free to reach out anytime."
tiffany biss
May 14, 2025
"Switching from our old provider to State Farm was easy, smooth, and everything any customer would want it to be. Renee was professional and well educated which made it absolutely a no brainer to switch. We went from paying too much for just auto insurance to bundling auto, life and home at the best cost around! We are customers for life now!"
"Thank you so much, Tiffany! I'm glad to hear that the transition to State Farm was seamless for you. It's wonderful that bundling your policies has provided such value. I'm grateful to have you as a lifelong customer, and I'm here for any future needs or questions you might have!"
Freeda Freeda
May 8, 2025
"Renee Knepper’s State Farm Insurance Agent is my choice of obtaining property insurance. It is a pleasure to work with Dawn as she is dedicated in providing good coverage and replies to my messages promptly. The staff as a whole have been courteous. I highly recommend using them."
"Thank you, Freeda, for choosing our office for your insurance needs. I'm happy to hear that Dawn's dedication and prompt communication have made your experience enjoyable. Our team takes pride in being courteous and helpful. We appreciate your recommendation and are here to assist with any future questions or needs!"
Seth Bloor
May 1, 2025
"Rick Prescott did an amazing job! I saved on insurance and was able to add a life insurance policy! My plan is much improved compared to what I did have all around good deal! Request Rick when getting insurance!"
"Thank you, Seth, for sharing your experience! I'm delighted to hear that Rick was able to assist you in saving on insurance and enhancing your plan with a great policy. It's wonderful to know you're satisfied with the improvements. If you have any further questions or need assistance, feel free to reach out to our office."
Jess Burt
April 30, 2025
"I worked with Dominic. He was extremely kind and helpful. Also kept me in the loop about everything I'd need and the process for starting my new coverage. They also worked around my work schedule and prompt when returning my emails when I couldn't be on the phone while working. Wonderful office."
"Jess, thank you for sharing your experience! I'm glad to hear that Dominic was kind and helpful in guiding you through the process. It's great to know that our team could accommodate your schedule and promptly respond to your emails. We're here for any other needs or questions you might have!"
Paityn Rieder
April 23, 2025
"Awsome rates great prices for everything"
"Thank you, Paityn! I'm glad you're happy with the rates and prices we offer. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Chris Davis
April 22, 2025
"I connected Rick for insurance on a boat and he gave a quick and turn around and I had insurance on my boat within a hour. Both Rick and Renee are great to deal with."
"Thank you, Chris! I’m glad Rick was able to assist you promptly with your boat policy. Both Rick and I appreciate your thoughtful feedback and are glad we could help. If you have any additional questions or need anything in the future, feel free to reach out to our team anytime!"