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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ryan Morehead

Ryan Morehead

November 13, 2024

5  out of  5
rating by Ryan Morehead
"Renee is helpful and nice. She saved me a lot of money on my insurance. Highly recommended"
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Kyle Wood

November 6, 2024

2  out of  5
rating by Kyle Wood
"Contacted this office requesting the ownership of a whole life policy be transferred to a local funeral home and this for the purpose of funding anticipated future funeral cost. Renee was adamant this could not be done and the conversation became slightly contentious and unprofessional. The funeral home advised of having experienced this and they were able to work with this office and move this process forward. In the end all worked out but I do not feel this office offers the professionalism and courtesy one would expect."
We responded:
"Thank you Kyle for taking time to write a review. I apologize for any misunderstanding of the handling of your loved ones affairs. As I worked hand and hand with the funeral home all was completed quickly, efficiently and with your requests being fulfilled. Our office works with the funeral homes on a regular basis and since you provided this review we touched base with them to make sure all was done as desired. We strive to make sure all needs are being made without any unnecessary stress. We thank your loved one for trusting state farm "
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Tammy Frank

August 21, 2024

5  out of  5
rating by Tammy Frank
"Great service!"
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Kristen Carman

August 21, 2024

4  out of  5
rating by Kristen Carman
"We switched from another large company and Renee's office was able to get me the same auto coverage for a fairer price. We insure 2 vehicles with them and are looking at adding home insurance which we received a very reasonable quote for. $1,000 less a year than our current provider."
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Kylie Coleman

August 21, 2024

5  out of  5
rating by Kylie Coleman
"Very nice and can help you with you insurance needs"
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John Corradi

August 21, 2024

5  out of  5
rating by John Corradi
"Can't go wrong with state farm great rates great coverage"
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James Kirtos

August 20, 2024

5  out of  5
rating by James Kirtos
"Renee helped me greatly in getting coverage after changing jobs and losing benefits from my previous employer. She kept after me with what needed done, and I was so happy with her help that I had my wife sign up for coverage through her as well! If it weren’t for her I probably would have lost track of getting this done, so we are very thankful for her professional and personal help with everything."
We responded:
"Thank you james for your amazing review!I am grateful we got to protect your family with the coverage they need for life insurance. You and your wife were a pleasure to work with "
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Stacey Brauer

August 9, 2024

5  out of  5
rating by Stacey Brauer
"Renee is super easy to work with and was great at walking through the life insurance policies and which was is best for myself and family."
We responded:
"Stacey: very glad to help protect your loved one with life insurance. It is my job to help you find the correct fit for your families needs. I love that I was able to help. "
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Jared Brauer

August 8, 2024

5  out of  5
rating by Jared Brauer
"Give Renee a call when you need quotes for insurance! Super easy to work with!!"
We responded:
"Thank you Jared for your review. "
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Dan Carroll

July 23, 2024

5  out of  5
rating by Dan Carroll
"I bought a house recently and decided to look for a new provider for insurance. Renee and her team were wonderful, walked me through everything I would need for the house, and provided me with all the information I would need to decide if I wanted to move away from USAA. After all was done I now have all my insurance needs through them."
We responded:
"Thank you Dan for your 5 star review. We are very pleased that have had a wonderful experience at our office. Thank you for allowing us to quote your home, auto and other insurance needs. Welcome to Renee Knepper State Farm! "
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Braxt1n

July 18, 2024

5  out of  5
rating by Braxt1n
"Very good customer service!"
We responded:
"Thank you Braxt1n for your 5 star review for our office."
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Ralph Arena

July 17, 2024

5  out of  5
rating by Ralph Arena
"Sharon was very helpful and answered all of my questions quickly. Great place to get insurance needs taken care of"
We responded:
"Thank you for your five star"
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Denise Stevens

June 10, 2024

5  out of  5
rating by Denise Stevens
"Very friendly office. Helped with all my needs!!"
We responded:
"Thank you Denise! It’s been a pleasure to help you at our office"
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Jackie Angelilli

May 2, 2024

5  out of  5
rating by Jackie Angelilli
"Jerrilynn was very helpful in getting our car insurance straightened out. Very professional at her job and put the client first. Thanx jerrilynn!!"
We responded:
"Jackie: our office appreciates the compliments to our hard working staff. I know Jerilynn prides herself on putting our customers first. "
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Debbie Hnat

April 23, 2024

5  out of  5
rating by Debbie Hnat
"Sharon was so very helpful with changing my insurance after purchasing a new car...I would highly recommend this office for insurance needs"
We responded:
"Debbie: thank you for your 5 star review. We appreciate the recommendation to our office for your auto insurance needs."
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Jane Lewis

April 17, 2024

5  out of  5
rating by Jane Lewis
"Renee is not only pleasant on the phone but she is very helpful. Having someone to talk to that is willing to help is always a plus."
We responded:
"Thank you Jane. Our office prides ourselves on trying to provide great service to help our customers as much as possible "
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William England

April 11, 2024

1  out of  5
rating by William England
"When your agent wants to make you look like a cheapskate for questioning your premium increasing significantly so badly that they publicly acknowledge not being able to offer competitive rates:"
We responded:
"William very sorry that our Poland office was not up to your satisfaction today. If you would like to make an appointment in person to review your coverages and how it would affect your premiums we can. Unfortunately we have no control over rising insurance costs in our small office. However, if there is something we can do to help in some way we can discuss it in person rather than texting. "
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Shelly Mills

March 15, 2024

5  out of  5
rating by Shelly Mills
"Renee is great every time I go in and pay my boyfriend bill they are quick and very friendly."
We responded:
"Shelly, thank you for your compliment on the service in our office. Marlana , Dawn and myself love it when people pay in person for that small hometown benefit. "
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Frank Dundee

February 23, 2024

5  out of  5
rating by Frank Dundee
"This agency is the VERY best for all of your insurance needs. I have been a State Farm customer for decades and the service from this office is always courteous, effective, attentive and fast. Look no further."
We responded:
"Frank. Thank you for your kind words. We appreciate your loyalty and it’s nice to work with people like yourself. "
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Vanessa Fox

February 3, 2024

5  out of  5
rating by Vanessa Fox
"Local and convenient location. Knowledgeable staff, always able to help."
We responded:
"Thank you for the review. We love supporting local businesses as well. Being local is nice and convenient. When you need to stop in to handle business in person. "
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Alicia

February 1, 2024

5  out of  5
rating by Alicia
"Renee and Dawn are both WONDERFUL. They make the process quick and easy. I did the majority of information over the phone and I had paperwork mailed to me within a few days. We are SO lucky to have such a great company so close to home."
We responded:
"Thank you Alicia for your wonderful review. It is so nice that State Farm can accommodate our customers virtually as well as in person. Thank you again for trusting our office with your insurance needs."
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Anita Meredith

February 1, 2024

5  out of  5
rating by Anita Meredith
"Nicest people and best insurance we could get. Always helpful with all our needs."
We responded:
"Anita, It’s always a pleasure to see you and Roger at our office. We take pride in our office being very helpful and knowledgeable to our customers. "
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Kristy Seifert

January 30, 2024

5  out of  5
rating by Kristy Seifert
"Renee and the staff have always been thorough and extremely helpful with all of our needs. They are quick to get us answers for any questions or concerns we have regarding our policies. We will continue to recommend Renee’s office to family and friends."
We responded:
"Thanks Kristy for putting trust in our office enough to recommend family and friends. Its our pleasure to help you out with any needs or questions you may have. "
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Tiffany Brown

January 22, 2024

5  out of  5
rating by Tiffany Brown
"I go in pay or pay over the phone... My BF bill Mr Pyles ..... An ladies in the office are always so nice an friendly staff ..never had a bad experience ... They rarely miss phone calls ... Keep up wonderful work ladies ❤️..."
We responded:
"Thanks for the review Tiffany!"
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Kalle Heddleston

January 21, 2024

5  out of  5
rating by Kalle Heddleston
"Always so helpful and knowledgeable when I call in about any questions. Saved us over a hundred dollars a month when we switched!"
We responded:
"Thank you Kalle! So glad we could save you money on your insurance "