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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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gage braveracoon29

April 24, 2026

5  out of  5
rating by gage braveracoon29
"Nice Insuranse"
We responded:
"Thank you for the 5-star review, gage! Here on State Farm Agent Renee Knepper’s Team, we are proud to serve our community and appreciate your recognition. "
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Tracy Haywood

April 21, 2026

5  out of  5
rating by Tracy Haywood
"Although I am not a current client of this agent, a family member of mine is. I needed to contact them with a power of attorney about a change of insurance. Everyone in the office was so helpful with everything. They were patient, understanding, and very considerate of our needs. I would highly recommend them to anyone for insurance needs."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Renee Knepper’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Steve Forsythe

April 14, 2026

5  out of  5
rating by Steve Forsythe
"I have been a State Farm customer for over 50 years. I am grateful that I have not needed their services frequently but on those times when I did they went above and beyond to quickly and accurately take care of any situations that I had. I love the fact that when I need something taken care of all I have to do is walk into Renee's office and know that it will quickly be taken care of"
We responded:
"Thank you for the amazing review, Steve! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Russell Sullivan

April 13, 2026

5  out of  5
rating by Russell Sullivan
"Renee Knepper's office is always extremely helpful, and their rates are very affordable. I do shop around for insurance regularly in an effort to find the best rates for home and auto. The staff are friendly, and if they can't be reached immediately, they will return your call as soon as possible. Communication is also available via text and email, which is quite convenient. I would recommend them to anyone for any insurance needs. They also offer life insurance, small business insurance, and more."
We responded:
"Russell, thank you for your wonderful review of State Farm Agent Renee Knepper’s Team!"
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Sherry Karis

March 18, 2026

5  out of  5
rating by Sherry Karis
"I’ve had a very positive experience with this agency. Communication is prompt, and they make the whole process feel seamless. Highly recommend for anyone looking for reliable service."
We responded:
"We are grateful for your 5-star review, Sherry! Thanks for taking a moment to share your positive rating of State Farm Agent Renee Knepper’s Team here in E Liverpool . "
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Bill Moyer

March 17, 2026

5  out of  5
rating by Bill Moyer
"Excellent company... Having a true brick and mortar storefront means everything.."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Fawn Householder

March 2, 2026

5  out of  5
rating by Fawn Householder
"State Farm has been great to me. Dawn helped me with house insurance and then today she bundled my two cars together and got me a better policy and better price than I had with one policy from another insurance company. She is always so nice, knowledgeable and quick to handle any situation."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Dawn. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Chloe Belle

February 26, 2026

5  out of  5
rating by Chloe Belle
"This insurance office is Amazing! Dawn helped me to successfully transfer all of my insurance policies over to State Farm. She was very patient in helping me with quotes,and to understand all of the coverage for my new policies. Excited for the new adventure with State Farm and the folks at Renee Knepper's office."
We responded:
"Wow, thank you for the 5-star review, Chloe! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Murf077

February 23, 2026

5  out of  5
rating by Murf077
"Great agent, always quick to return my calls. I have been with State Farm for over 22 years. I have had a few claims and always been treated well."
We responded:
"Thank you for being. SF customer care e appreciate you and your kind words"
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Brock Beatty

January 22, 2026

5  out of  5
rating by Brock Beatty
"Everyone is always looking to save a buck with insurance, but honestly I have very little desire to look elsewhere because the customer service and personalities here are top notch!! Not only have I always found them to be more than competitive, but the ease of doing business and attention to our needs earns them our business over price."
We responded:
"Thank you, Brock! I'm happy to know that our customer service and team have made such a positive impact on your experience. We strive to make doing business with us as smooth as possible while meeting your needs. Let us know if there's anything else we can assist you with!"
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summer s

January 21, 2026

5  out of  5
rating by summer s
"I have been a customer for just over a year now. They have been extremely helpful and accommodating. I highly recommend if you're looking for a new agent."
We responded:
"Thank you, Summer, for your kind words! I'm happy to hear that you've found our service helpful and accommodating over the past year. Your recommendation means a lot to us. If you ever need anything, feel free to reach out!"
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Shawn Link

January 14, 2026

5  out of  5
rating by Shawn Link
"My wife and I went in on a random Wednesday morning without an appointment. The woman at the front desk was already on a phone call. Within 3 minutes Renee came out of the back and took us back. Within 15 minutes we had quotes for home and auto. We are saving over $150 PER MONTH. Very quick, very easy, very pleasant, and best of all an actual local location run by local people that are a phone call away. (Or a quick drop in)"
We responded:
"Thank you, Shawn, for sharing your experience! I'm glad our team could assist you and your wife so efficiently. It's wonderful to know you're enjoying the savings and appreciate having a local office to rely on. If you ever need anything else, just drop by or give us a call!"
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Don Thompson

January 12, 2026

5  out of  5
rating by Don Thompson
"Renee was very helpful and accommodating when it came to getting State Farm insurance. I recommend her to others as well."
We responded:
"Thank you, Don! I'm happy to hear that Renee was helpful and accommodating with your insurance needs. Your recommendation means a lot to us. If there's anything else we can assist you with, just let us know!"
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Joy Brown - Crosby

November 13, 2025

5  out of  5
rating by Joy Brown - Crosby
"I’ve had great experiences with them on my home and cars. Keep up the good work!"
We responded:
"Thank you, Joy! I'm happy to know you've had great experiences with us. We appreciate your support and look forward to continuing to provide you with excellent service. Let us know if there's anything else we can assist you with!"
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Suellen Hickman

November 4, 2025

5  out of  5
rating by Suellen Hickman
"I have had nothing but great experiences with my agent Dawn at Renee Knepper State Farm Insurance. I have been provided with wonderful service while acquiring Life, Homeowners & Auto Insurance. The office staff has always been friendly and everyone greets me on every visit. I highly recommend Renee Knepper and her staff!"
We responded:
"Thank you, Suellen, for your fantastic feedback! I'm so happy to hear that Dawn and our team have provided you with such wonderful service for your insurance needs. We truly appreciate your recommendation and are always here to assist you. Let us know if there's anything else we can do for you!"
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Katie Cook

October 30, 2025

5  out of  5
rating by Katie Cook
"I have had a very positive experience working with Renee’s State Farm team! They have all been kind and informative through various life transitions. From getting a new car to moving to a new state! I have had quick responses and thorough assistance! Thank You! :)"
We responded:
"Katie, thank you for sharing your experience! I'm happy to hear that our team has been kind and informative during your life transitions. Quick responses and thorough assistance are what we strive for. Let us know if we can help with anything else!"
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William Gaunitz

October 29, 2025

5  out of  5
rating by William Gaunitz
"Renee is a pleasure to work with. She helped us out in a very sticky situation because of the lack of service with another Insurance company. Of all of the individuals that I worked with in the Insurance field in Ohio, she is hands down the best! Easy to work with, extremely communicative, and diligent and getting the job done quickly, and obviously great rates are a nice bonus."
We responded:
"Thank you, William! I'm happy to hear that our office was able to assist you so effectively. It's wonderful to know that our communication and diligence made a difference for you. We're always here to provide great service and support. Let us know if there's anything else we can do for you!"
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kristy seifert

October 12, 2025

5  out of  5
rating by kristy seifert
"Setting up my small business insurance with Renee was an easy and smooth experience. She was very thorough in explaining each step of the process and quick to respond with any questions I had."
We responded:
"Thank you for your review, Kristy! I'm happy to hear that setting up your insurance was a smooth experience. Our office takes pride in providing thorough explanations and prompt responses. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Lonnie Mcdole

October 9, 2025

5  out of  5
rating by Lonnie Mcdole
"Best service best price, I’m here to stay."
We responded:
"Thank you, Lonnie! I'm happy to know you're satisfied with our service and pricing. We're committed to maintaining this level of service for you. Let us know if there's anything else we can do for you!"
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Samuel Headley

October 7, 2025

1  out of  5
rating by Samuel Headley
"They never answer the phone. Their call backs are always at inconvenient times, usually 10 minutes before they close so if you miss the call you have to wait another day"
We responded:
"Hi Samuel: we saw your transactions in the system and they were sent to our office at 10 min to close. To my knowledge we responded immediately being they are time stamped. I’m sorry you were unavailable at that time. I know our office as spoken with you several times today. If you need further assistance email text or call. If it is after hours you will not reach our office directly. We try our best to respond in a timely manner, however if request is made online it has to process and be sent to us so best method is to call us directly. We apologize for the back and forth but hope this explains it. "
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Carolyn Lorenzi

October 3, 2025

5  out of  5
rating by Carolyn Lorenzi
"We have received excellent support and customer service from our agent. They were efficient and we felt very secure with our coverage. Rates were significantly lower then our former provider. We are thankful our friends referred them"
We responded:
"Thank you, Carolyn! I'm happy to know you received excellent support and felt secure with your coverage. It's great to hear that our rates were beneficial for you. We're grateful for your friends' referral and look forward to continuing to serve you. Let us know if there's anything else we can assist with!"
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Pernell

September 26, 2025

5  out of  5
rating by Pernell
"This state farm office has the best staffing. They are always so nice and answer any questions that I have. I would recommend them to anyone In Ohio who needs help with their insurance."
We responded:
"Thank you, Pernell! I'm happy to hear that our team has been helpful and friendly in addressing your questions. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out!"
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tiffini iverson

September 26, 2025

5  out of  5
rating by tiffini iverson
"I honestly can't say enough good things about working with Dominic. From the start, he made the whole insurance process super easy and stress-free. He took the time to really listen to what I needed, explained everything in a way that actually made sense, and never made me feel rushed or pressured. Dominic is one of those few people who genuinely cares about his clients. He was always quick to respond, super friendly, and went above and beyond to make sure I was getting the best coverage for my needs. It’s clear he knows his stuff and takes pride in what he does. If you're looking for someone you can trust and who truly has your best interest at heart, Dominic is your guy. Highly recommend!"
We responded:
"Thank you, Tiffini, for sharing your wonderful experience! I'm so happy to hear that Dominic made the insurance process easy and stress-free for you. His dedication to providing excellent service and ensuring you have the best coverage is truly appreciated. If you ever need anything else, feel free to reach out!"
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Brianne Jackson

September 25, 2025

5  out of  5
rating by Brianne Jackson
"They are wonderful. Very easy to get ahold of. Takes care of your needs promptly. I wouldn’t go anywhere else."
We responded:
"Thank you, Brianne! I'm happy to know that you find our service wonderful and accessible. It's great to hear that we’re meeting your needs promptly. We appreciate your trust and look forward to continuing to serve you. Let us know if there's anything else we can do for you!"
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Judith Fannin

September 18, 2025

5  out of  5
rating by Judith Fannin
"I am very pleased with my State Farm experience. Renee was thorough, professional, helpful and responsive to my questions and my needs. Thank you!"
We responded:
"Thank you, Judith! I'm happy to hear that you had a positive experience with our office. We are dedicated to providing thorough and professional service, and I'm glad we were able to assist you effectively. We appreciate your feedback and are here for any future needs you may have. Let us know if there's anything else we can do for you!"